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DILLON'S

FAIL

Wednesday, July 19, 2017 at 3:34 PM

Address
955 BOYLSTON ST
Fenway, MA 02115
Category
FS
Violations
24 total
⚠️ 6 critical
⚠ 2 major
Facility History
60 inspections
29 failures

Violations Cited

⚠️ CRITICAL 03-3-501.16(A)

Cold Holding

Melon 59 F Feta Cheese 59 F Yogurt dressing 69 F Unit 59 F Food discarded and unit has been placed out of use

Why This Matters

THE DANGER ZONE KILLS: Between 41°F-135°F bacteria double every 20 minutes. At 70°F, 10 bacteria become 10,000 in 2 hours, 10 million in 4 hours. Staphylococcus aureus produces heat-stable toxins that cooking cannot destroy. Clostridium perfringens causes 1 million illnesses yearly from temperature abuse. Listeria grows even under refrigeration, killing 20% of victims including pregnant women and newborns.

Code Requirements

ALL TCS foods MUST be held at 41°F or below at ALL times. This includes: All meat, poultry, seafood; Dairy products; Cut melons, tomatoes, leafy greens; Cooked rice, pasta, potatoes; Tofu, soy products; Sprouts; Garlic in oil. Check temperatures every 2 hours (4 hours maximum). If above 41°F for less than 2 hours, rapidly cool. If above 41°F for 2-4 hours, use immediately. If above 41°F for over 4 hours, DISCARD.

Corrective Actions

IMMEDIATE: Check ALL refrigerated foods NOW; Discard any food above 41°F for >4 hours; Rapidly cool foods 41-70°F if <4 hours; Repair/adjust all refrigeration immediately; Reduce inventory to prevent overstocking; Install thermometers in warmest part of all coolers; Implement 2-hour temperature checks; Create power outage procedure

Mass. Code: 105 CMR 590.003(D) | FDA Code: Section 3-501.16(A)(2)
⚠️ CRITICAL 08-3-302.11/3-304.11

Separation Segregation Cross Contamination

Raw chicken stored over cooked chicken raw fish stored next to dressing - food prep PIC took corrective action during inspection

Why This Matters

Cross-contamination can spread dangerous pathogens throughout the facility

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 08.3.302
⚠️ CRITICAL 12-2-301.12-.15

Adequate Handwashing/Where/When/How

Observed food handler entering work station and placing on disposable glove without hand washing when instructed food handler wiped hands on in use cloth towel Observed empty paper towel dispenser at only hand sink on cooking line/food prep Observed food handlers multitasking wearing disposable gloves Observed food handler rinising hands in food prep sink - Basement prep

Why This Matters

Inadequate handwashing is a leading cause of foodborne illness transmission

Code Requirements

Immediate correction required. Follow health code section . Implement proper personal hygiene procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 12.2.301
⚠️ CRITICAL 12-2-401.11-.12

Good Hygienic Practices

Observed food handler wiping sweat from face and resuming duties without washing hand and changing gloves Observed food hander eating in food prep area - basement

Why This Matters

This violation directly contributes to foodborne illness risk

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 12.2.401
⚠️ CRITICAL M-2-102.11

PIC Knowledge

No proof of full time on site certified food protection/allergen awareness manager -Proved proof of full time on site certied food/ protection allergen manager immediately via email or fax to BISD - Division of Health Inspections

Why This Matters

This violation directly contributes to foodborne illness risk

Code Requirements

Immediate correction required. Follow health code section . Implement proper management & personnel procedures. Train all staff. Document corrective actions taken.

⚠️ CRITICAL M-2-103.11

PIC Performing Duties

Multiple risk factors noted on inspection - Evidence that employees have not been adequately trained in food safety and sanitation as it relates to their assigned duties by the certified food protection manager and that the PIC is not overseeing day to day operations and ensuring food establishment is operating in a safe and sanitary manner All employees shall be immediately trained in food safety and sanitation as it relates to their assigned duties by the certified food protection manager per code Food safety information was provided via email to the PIC on 3-14-16

Why This Matters

EXTREME RISK: Without active management, ALL five CDC risk factors go unchecked. Studies show restaurants without certified managers have 2.5 times more critical violations. Lack of supervision leads to: temperature abuse (bacteria double every 20 minutes), cross-contamination spreading pathogens, sick employees working with food, improper cooking allowing pathogen survival. This single violation enables conditions for major outbreaks.

Code Requirements

PIC MUST: Be present during ALL operating hours; Hold valid food safety certification; Actively monitor employee health and hygiene; Ensure proper cooking, cooling, and holding temperatures; Verify foods from approved sources; Monitor handwashing compliance; Ensure equipment properly sanitized; Take immediate corrective actions for violations; Demonstrate knowledge to health inspector; Train and supervise all food employees.

Corrective Actions

IMMEDIATE: Designate qualified PIC immediately; If no certified manager available, cease operations; Implement active managerial control system; Create monitoring logs for all CDC risk factors; Retrain management on responsibilities; Post PIC duties checklist

Mass. Code: 105 CMR 590.003(B) | FDA Code: Section 2-103.11
⚠ MAJOR 22-4-601/602.11

Food Contact Surfaces Clean

Built up soils interior of ice machine - Basement

Why This Matters

BIOFILM FORMATION: Visible soil indicates biofilms - communities of bacteria protected by slime layers that resist sanitizers. Biofilms on slicers have caused Listeria outbreaks killing 30% of victims. Meat slicer contamination sickened 300 across 6 states. Grease harbors Listeria which grows at refrigeration temperatures.

Code Requirements

Food contact surfaces must be: Visibly clean with no food debris; Free of grease accumulation; Smooth and cleanable; Cleaned and sanitized after each use; Cleaned every 4 hours if in continuous use; Equipment must be disassembled for cleaning when necessary.

Corrective Actions

Clean and sanitize ALL equipment immediately; Disassemble equipment for thorough cleaning; Establish cleaning schedule with assigned responsibilities; Use cleaning checklist; Train on proper disassembly; Increase cleaning frequency

Mass. Code: 105 CMR 590.004(G) | FDA Code: Section 4-601.11, 4-602.11
⚠ MAJOR 35-6-501.111/.115

Insects Rodents Animals

Evidence of flies in ware washing/prep areas in basement Prior to reinspection the establishment shall be treated and provide IPM report by licensed exterminator

Why This Matters

DISEASE VECTORS: Mice produce 50-75 droppings daily containing Salmonella, Hantavirus. Cockroaches carry 33 types of bacteria, 6 parasitic worms. Flies regurgitate and defecate on food, spreading E. coli, Shigella. One mouse can contaminate 10 times more food than it eats. Pest allergens trigger asthma in 26% of inner-city children.

Code Requirements

Facility must be pest-free: No live or dead pests; No droppings or urine; No gnaw marks or rub marks; No nesting materials; Effective pest control program; Monthly professional service recommended; All openings sealed; Remove harborage conditions.

Corrective Actions

Call pest control service immediately; Discard ALL contaminated food; Clean and sanitize all affected areas; Seal all openings larger than 1/4 inch; Install door sweeps; Eliminate standing water; Remove clutter; Increase cleaning frequency

Mass. Code: 105 CMR 590.007(K) | FDA Code: Section 6-501.111, 6-501.115
• MINOR 08-3-305-307.11

Food Protection

Paper towel dispenser stored above food prep unit - Properly store at hand sink and provide splash guard between hand sink and food prep stations. Paper towel dispenser stored above food prep sink - Basement prep Items stored on top of ice machine - Basement Open food products not stored in food grade covered dispenser - Basement storage

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 08.3.305
• MINOR 14-4-202.11

Food Contact Surfaces Design

Heavily worn cutting boards - food prep/cooking line

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 14.4.202
• MINOR 15-4-202.16

Non-Food Contact Surfaces

No splash guard between hand sink and clean glass storage - Back bar No splash guards on both sides of hand sink which is located next to food prep equipment - Cooking line No splash guard between hand sink and food prep sink - Basement prep Rust on grease traps - Ware washing

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 15.4.202
• MINOR 16-4-501.11/.15

Dishwashng Facilities

Using disposable gloves as drain plugs - Basement ware washing

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 16.4.501
• MINOR 17-4-204.112/.115

Equipment Thermometers

Broken and/or missing thermometers in refrigeration units on cooking/serving line

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper equipment procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 17.4.204
• MINOR 21-3-304.14

Wiping Cloths Clean Sanitize

Wet cloths stored on cutting board - Cooking/food prep areas Wiping cloths not stored in a sanitizing solution per code

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper cleaning & sanitization procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 21.3.304
• MINOR 24-4-904.11AB

Improper Storage of Re-usable Utensils

Ice buckets not inverted - Basement Clean equipment not inverted - Basement

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper equipment procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 24.4.904
• MINOR 25-4-904.11

Single Service Articles Stored Dispensed

Straws not individually wrapped and/or protected from contamination by person(s) - Bar

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 25.4.904
• MINOR 26-4-502.13

Re-use of Single Service Articles

Reusing food containers that are not NSF approved for reuse (Fish tubs)

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 26.4.502
• MINOR 29-5-201/02.11

Installed and Maintained

No hot water at hand sink - Ladies No hot water at hand sink - Back bar Hot water must maintain 110 F and meet peak demands of establishment Hot washing sink is leaking - Basement hand sink Plumber on premises prior to departure Employees instructed to use bathroom facilites (handicap) which is in compliance

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 29.5.201
• MINOR 32-6-301.11-02.11

Hand Cleaner Drying Tissue Signage

Paper towel dispenser empty at hand sinks - Prep/cooking line/basement prep and Back Bar No signage at hand sink reminding employees to wash hands before returning to work - Back bar & bathrooms

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper personal hygiene procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 32.6.301
• MINOR 36-6-501.11-.12

Improper Maintenance of Floors

Broken/cracked floor tiles in walk in refrigeration unit and food prep/ware washing area Exposed wood on steps to storage - Basement

Why This Matters

CONTAMINATION RESERVOIR: Damaged floors harbor bacteria in cracks. Standing water breeds Listeria, Pseudomonas. Broken tiles create pest harborage. Floor contamination spreads via shoes, equipment wheels, and dropped items. CDC found floor drains positive for Listeria in 40% of retail delis.

Code Requirements

Floors must be: Smooth and non-porous in food areas; Properly sloped to drains (1/8 to 1/4 inch per foot); Coving at wall junctures sealed; No cracks, holes, or missing tiles; Grout intact and sealed; Cleaned daily or more frequently; Dry except when cleaning.

Corrective Actions

Schedule floor repairs within 30 days; Seal all cracks immediately with approved sealant; Improve drainage to eliminate standing water; Increase cleaning frequency; Replace missing tiles; Re-grout as needed; Remove any carpeting from food areas

Mass. Code: 105 CMR 590.006(A) | FDA Code: Section 6-501.11, 6-501.12
• MINOR 37-6-501.11-.12

Improper Maintenance of Walls/Ceilings

Wall in disrepair in dining room Openings in walls in stairway to basement Built up soils and walls in disrepair in basement prep/ware washing/storage area Pest proof rear door and basment door to exterior

Why This Matters

OVERHEAD CONTAMINATION: Peeling paint and debris fall into food. Condensation on ceilings drips bacteria onto prep surfaces. Studies found ceiling tiles harbor Bacillus cereus spores. Restaurant ceiling collapse contaminated food service for 200 guests.

Code Requirements

Walls/ceilings must be: Smooth and washable in food areas; Light-colored for easy soil detection; Free of holes, cracks, peeling paint; Sealed at all joints and attachments; Clean and free of grease, dust, cobwebs; Non-absorbent in areas subject to moisture.

Corrective Actions

Repair all holes within 14 days; Repaint with washable paint; Replace damaged ceiling tiles; Seal all penetrations; Clean walls and ceilings monthly; Fix any leaks immediately; Install FRP panels in splash zones

Mass. Code: 105 CMR 590.006(B) | FDA Code: Section 6-501.11, 6-501.12
• MINOR 38-6-303.11

Inadequate Lighting

Dim lighting in ladies room

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 38.6.303
• MINOR 42-5-203.13

Mop Sink not Provided

No mop sink - PIC stated mop water is dumped in 3 bay sink- discontinue and properly dispose of mop water and install mop sink

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 42.5.203
• MINOR 42-6-501.113/.114

Premises Maintained

Personal items unnecessary and unused articles stored in basement prep/ware washing/storage areas Mop buckets storaged in ware washing area next to clean equipment

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 42.6.501
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Data sourced directly from Boston Inspectional Services Department