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Panera Bread

FAIL

Friday, September 9, 2011 at 3:34 PM

Address
200 HIGH ST
Financial District, MA 02110
Category
FS
Violations
12 total
⚠️ 5 critical
⚠ 1 major
Facility History
62 inspections
21 failures

Violations Cited

⚠️ CRITICAL 12-2-301.12-.15

Adequate Handwashing/Where/When/How

Insufficient handwashing observed from staff performing multiple tasks.Staff observed handling trash then clean dishes.Staff observed handling both soiled and clean equipment/utensils without any handwashing.The only person observed washing hands was store manager.Please provide a heavy focus on adequate handwashing(when how etc.).

Why This Matters

Inadequate handwashing is a leading cause of foodborne illness transmission

Code Requirements

Immediate correction required. Follow health code section . Implement proper personal hygiene procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 12.2.301
⚠️ CRITICAL 20-4-703.11

Food Contact Surfaces Clean

Both low temperature/chemical sanitizer dishmachines registering 0ppm.One unit(downstairs was actively being used to wash dishware without a sanitizer hooked up to it???This was rectified by store manager upon Inspection observation).Please adequately train staff on proper procedures.

Why This Matters

INVISIBLE KILLERS: Bacteria survive on 'clean-looking' surfaces for days. Inadequate sanitization caused Salmonella outbreak affecting 1,500 people via ice cream. Cutting boards can harbor 200 times more fecal bacteria than toilet seats. E. coli survives 1-4 hours on surfaces. Norovirus survives 2 weeks. One contaminated slicer infected 300 people with Listeria.

Code Requirements

SANITIZATION MANDATORY: Chemical sanitizers: Chlorine 50-100 ppm, Quaternary Ammonium 200-400 ppm, Iodine 12.5-25 ppm; Hot water: 171°F for 30 seconds by immersion; Contact time: minimum 7-30 seconds depending on sanitizer; Test concentration EVERY 2 hours; Change solution when visibly soiled; ALL food contact surfaces must be sanitized: After each use with different foods; When switching raw to ready-to-eat; Every 4 hours in continuous use.

Corrective Actions

IMMEDIATE: Set up proper sanitizer at ALL stations; Test and adjust concentration NOW; Re-sanitize ALL food contact surfaces; Obtain test strips immediately; Post sanitizer concentration chart; Train staff on test strip use; Create sanitization log; Change solutions every 2 hours minimum

Mass. Code: 105 CMR 590.004(G) | FDA Code: Section 4-703.11
⚠️ CRITICAL 31-5-204/05.11

Location Accessible

Multiple handsinks blocked by storage of other equipment.Provide proper access to handsinks so that staff will appropriately utilize.

Why This Matters

FORCED NON-COMPLIANCE: Blocked sinks force employees to skip handwashing. Studies show 89% compliance when sinks accessible vs 35% when blocked. Each skipped handwash potentially contaminates multiple food items. Inaccessible sinks contributed to Hepatitis A outbreak affecting 660 people.

Code Requirements

Handwashing sinks must be: Accessible at ALL times; Used ONLY for handwashing; Located within 25 feet of food prep; Clear of all equipment and supplies; Never used for food prep, dishwashing, or chemical disposal; Minimum one sink per 5 workers during peak times.

Corrective Actions

Clear ALL handwashing sinks immediately; Post 'Handwashing Only' signs; Relocate any blocking equipment; Provide alternative sinks for other uses; Train staff on sink designation; Monitor hourly for compliance

Mass. Code: 105 CMR 590.005(D) | FDA Code: Section 5-204.11, 5-205.11
⚠️ CRITICAL 41-7-201/04.11

Separation/Sanitizer Criteria

Multi quat sanitizer with a concentration for use of 150ppm-400ppm tested at 500ppm(Toxic).Please calibrate equipment but manually dilute product to proper levels until equipment repaired-discussed with management.

Why This Matters

This violation directly contributes to foodborne illness risk

Code Requirements

Immediate correction required. Follow health code section . Implement proper cleaning & sanitization procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 41.7.201
⚠️ CRITICAL M-2-103.11

PIC Performing Duties

There is a fundamental lack of proper supervision and active managerial control in place to prevent unsanitary conditions and improper safe foor principles and practices.Multiple staff observed either not washing hands when needed to(even when asked to by store manager to staff sending equipment through dishmachine without any sanitizer hooked up.Staff have voluntarily taken out clean sanitized table/side to basement dishmachine and are pushing clean racks back out to the soiled side after being washed.Explanation was staff was walking into table and we need more room for Catering.???????Do not jepordize basic safe food principles/practices.This puts Public Health to the Customer in question.There has to be better means to accomplish your end results than to let the Sanitation standards fall below safe levels no matter what the issue is.If you can't safely/properly perform the function then don't do it.Don't outgrow youirselves and have insufficient means on hand to accomplish the tasks per required standards.Please adequately train all staff and hold accountable for daily compliance.thankyou.

Why This Matters

EXTREME RISK: Without active management, ALL five CDC risk factors go unchecked. Studies show restaurants without certified managers have 2.5 times more critical violations. Lack of supervision leads to: temperature abuse (bacteria double every 20 minutes), cross-contamination spreading pathogens, sick employees working with food, improper cooking allowing pathogen survival. This single violation enables conditions for major outbreaks.

Code Requirements

PIC MUST: Be present during ALL operating hours; Hold valid food safety certification; Actively monitor employee health and hygiene; Ensure proper cooking, cooling, and holding temperatures; Verify foods from approved sources; Monitor handwashing compliance; Ensure equipment properly sanitized; Take immediate corrective actions for violations; Demonstrate knowledge to health inspector; Train and supervise all food employees.

Corrective Actions

IMMEDIATE: Designate qualified PIC immediately; If no certified manager available, cease operations; Implement active managerial control system; Create monitoring logs for all CDC risk factors; Retrain management on responsibilities; Post PIC duties checklist

Mass. Code: 105 CMR 590.003(B) | FDA Code: Section 2-103.11
⚠ MAJOR 35-6-501.111/.115

Insects Rodents Animals

Evidence of fruit/drain fly type insects throughout facility.Insufficient vector controls in place(Nothing upstairs).No IPM style reports to view at this time but Inspection highlighted establishment is very dirty(Walls equipment floors ledges etc.).Please deep clean all surface areas.Please clean out all floor drains(Drain covers need to be removed-cleaned with soap and water).Drains will need to be acessed from Extermination Co. on whether they need to be treated with an enzyme type treatment to break life cycle of pests.Provide adequate controls in place for adult population and as discussed tight food protection in place.

Why This Matters

DISEASE VECTORS: Mice produce 50-75 droppings daily containing Salmonella, Hantavirus. Cockroaches carry 33 types of bacteria, 6 parasitic worms. Flies regurgitate and defecate on food, spreading E. coli, Shigella. One mouse can contaminate 10 times more food than it eats. Pest allergens trigger asthma in 26% of inner-city children.

Code Requirements

Facility must be pest-free: No live or dead pests; No droppings or urine; No gnaw marks or rub marks; No nesting materials; Effective pest control program; Monthly professional service recommended; All openings sealed; Remove harborage conditions.

Corrective Actions

Call pest control service immediately; Discard ALL contaminated food; Clean and sanitize all affected areas; Seal all openings larger than 1/4 inch; Install door sweeps; Eliminate standing water; Remove clutter; Increase cleaning frequency

Mass. Code: 105 CMR 590.007(K) | FDA Code: Section 6-501.111, 6-501.115
• MINOR 10-4.302.11

Food Utensil Storage

Staff observed scooping out bulk ice without a proper handled utensil(scoop).Provide.

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper equipment procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 10.4.302
• MINOR 13-2-304/402.11

Clean Cloths Hair Restraint

Multiple staff in a management position observed working food service lines without hair restarints.Regardless of title a foodservice worker needs to wear appropriate hair restraints.

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper cleaning & sanitization procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 13.2.304
• MINOR 14-4-202.11

Food Contact Surfaces Design

Interior/exterior of ice machine dirty.Clean on a regular consistent basis(Recommend 1x monthly).

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 14.4.202
• MINOR 23-4-602.13

Non-Food Contact Surfaces Clean

Shelving ledges equipment(dishmachines) throughout dirty.Clean.

Why This Matters

INDIRECT CONTAMINATION: Dirty surfaces attract pests, harbor bacteria, and contaminate via contact or air movement. Dust from dirty shelves contains allergens affecting 32 million Americans. Grease accumulation creates slip hazards causing 25% of restaurant injuries.

Code Requirements

Non-food contact surfaces must be cleaned at frequency to prevent: Soil accumulation; Pest attraction; Contamination of food/food contact surfaces. Includes: Equipment exteriors; Shelving; Walls and ceilings; Light fixtures; Ventilation systems.

Corrective Actions

Deep clean all non-food contact surfaces; Create cleaning schedule with daily, weekly, monthly tasks; Assign cleaning zones to staff; Use degreaser for grease accumulation; Clean from top to bottom; Maintain cleaning log

Mass. Code: 105 CMR 590.004(G) | FDA Code: Section 4-602.13
• MINOR 33-5-501.116

Improper Cleaning of Receptacles

Trash receptacles filthy.Please clean.Staff are not cleaning in between use and excessive soil build up in units.This is a hinderance to eliminating pest issue.

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper cleaning & sanitization procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 33.5.501
• MINOR 36-6-501.11-.12

Improper Maintenance of Floors

Floors filthy throughout.Under and behind equipment throughout(Upstairs downstairs Walk-ins etc.).Store manager walked Inspection and observed the need to clean throughout.

Why This Matters

CONTAMINATION RESERVOIR: Damaged floors harbor bacteria in cracks. Standing water breeds Listeria, Pseudomonas. Broken tiles create pest harborage. Floor contamination spreads via shoes, equipment wheels, and dropped items. CDC found floor drains positive for Listeria in 40% of retail delis.

Code Requirements

Floors must be: Smooth and non-porous in food areas; Properly sloped to drains (1/8 to 1/4 inch per foot); Coving at wall junctures sealed; No cracks, holes, or missing tiles; Grout intact and sealed; Cleaned daily or more frequently; Dry except when cleaning.

Corrective Actions

Schedule floor repairs within 30 days; Seal all cracks immediately with approved sealant; Improve drainage to eliminate standing water; Increase cleaning frequency; Replace missing tiles; Re-grout as needed; Remove any carpeting from food areas

Mass. Code: 105 CMR 590.006(A) | FDA Code: Section 6-501.11, 6-501.12
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Data sourced directly from Boston Inspectional Services Department