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Pho Hoa restaurant/Drink Lab

FAIL

Wednesday, October 26, 2016 at 12:31 PM

Address
1370 DORCHESTER AVE
Dorchester, MA 02122
Category
FS
Violations
28 total
⚠️ 8 critical
⚠ 1 major
Facility History
84 inspections
46 failures

Violations Cited

⚠️ CRITICAL 03-3-501.16(A)

Cold Holding

OBSERVED MILK CONTAINER EGGS AND SHRIMP ROLLS STORED IN ROOM TEMP..MGR. CORRECTED ON SITE..

Why This Matters

THE DANGER ZONE KILLS: Between 41°F-135°F bacteria double every 20 minutes. At 70°F, 10 bacteria become 10,000 in 2 hours, 10 million in 4 hours. Staphylococcus aureus produces heat-stable toxins that cooking cannot destroy. Clostridium perfringens causes 1 million illnesses yearly from temperature abuse. Listeria grows even under refrigeration, killing 20% of victims including pregnant women and newborns.

Code Requirements

ALL TCS foods MUST be held at 41°F or below at ALL times. This includes: All meat, poultry, seafood; Dairy products; Cut melons, tomatoes, leafy greens; Cooked rice, pasta, potatoes; Tofu, soy products; Sprouts; Garlic in oil. Check temperatures every 2 hours (4 hours maximum). If above 41°F for less than 2 hours, rapidly cool. If above 41°F for 2-4 hours, use immediately. If above 41°F for over 4 hours, DISCARD.

Corrective Actions

IMMEDIATE: Check ALL refrigerated foods NOW; Discard any food above 41°F for >4 hours; Rapidly cool foods 41-70°F if <4 hours; Repair/adjust all refrigeration immediately; Reduce inventory to prevent overstocking; Install thermometers in warmest part of all coolers; Implement 2-hour temperature checks; Create power outage procedure

Mass. Code: 105 CMR 590.003(D) | FDA Code: Section 3-501.16(A)(2)
⚠️ CRITICAL 12-3--301.11

Prevention of Contamination from Hands

DISCONTINUE BAREHAND CONTACT FOR READY TO EAT FOODS OBSERVED EMPLOYEE HANDLING TAKEOUT FOODS WITH BAREHANDS MGR. DISCARDED FOOD.

Why This Matters

Inadequate handwashing is a leading cause of foodborne illness transmission

Code Requirements

Immediate correction required. Follow health code section . Implement proper personal hygiene procedures. Train all staff. Document corrective actions taken.

⚠️ CRITICAL 20-4-703.11

Food Contact Surfaces Clean

PROVIDE A SANITIZER TEXTKIT AND TRAINING OF ALL STAFF AT 3 COMPARTMENT SINK WAREWASHING...

Why This Matters

INVISIBLE KILLERS: Bacteria survive on 'clean-looking' surfaces for days. Inadequate sanitization caused Salmonella outbreak affecting 1,500 people via ice cream. Cutting boards can harbor 200 times more fecal bacteria than toilet seats. E. coli survives 1-4 hours on surfaces. Norovirus survives 2 weeks. One contaminated slicer infected 300 people with Listeria.

Code Requirements

SANITIZATION MANDATORY: Chemical sanitizers: Chlorine 50-100 ppm, Quaternary Ammonium 200-400 ppm, Iodine 12.5-25 ppm; Hot water: 171°F for 30 seconds by immersion; Contact time: minimum 7-30 seconds depending on sanitizer; Test concentration EVERY 2 hours; Change solution when visibly soiled; ALL food contact surfaces must be sanitized: After each use with different foods; When switching raw to ready-to-eat; Every 4 hours in continuous use.

Corrective Actions

IMMEDIATE: Set up proper sanitizer at ALL stations; Test and adjust concentration NOW; Re-sanitize ALL food contact surfaces; Obtain test strips immediately; Post sanitizer concentration chart; Train staff on test strip use; Create sanitization log; Change solutions every 2 hours minimum

Mass. Code: 105 CMR 590.004(G) | FDA Code: Section 4-703.11
⚠️ CRITICAL 27-5-103.11-.12

Hot and Cold Water

HOT AND COLD WATER AT ALL HANDSINKS SHALL BE UNDER PRESSURE...

Why This Matters

This violation directly contributes to foodborne illness risk

Code Requirements

Immediate correction required. Follow health code section . Implement proper temperature control procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 27.5.103
⚠️ CRITICAL 31-5-204/05.11

Location Accessible

HANDSINK AT WAREWASHING/PREP AREA SHALL BE MADE ACCESSIBLE OBSERVED CUTTING BOARD COVERING HANDWASH SINK...MGR. ON SITE REMOVE BOARD.

Why This Matters

FORCED NON-COMPLIANCE: Blocked sinks force employees to skip handwashing. Studies show 89% compliance when sinks accessible vs 35% when blocked. Each skipped handwash potentially contaminates multiple food items. Inaccessible sinks contributed to Hepatitis A outbreak affecting 660 people.

Code Requirements

Handwashing sinks must be: Accessible at ALL times; Used ONLY for handwashing; Located within 25 feet of food prep; Clear of all equipment and supplies; Never used for food prep, dishwashing, or chemical disposal; Minimum one sink per 5 workers during peak times.

Corrective Actions

Clear ALL handwashing sinks immediately; Post 'Handwashing Only' signs; Relocate any blocking equipment; Provide alternative sinks for other uses; Train staff on sink designation; Monitor hourly for compliance

Mass. Code: 105 CMR 590.005(D) | FDA Code: Section 5-204.11, 5-205.11
⚠️ CRITICAL 41-7-207-09.11

Medicines FirstAid Storage

PROVIDE PROPER STORAGE FOR ALL MEDICATION MGR. REMOVED FROM COOKING AREA...

Why This Matters

This violation directly contributes to foodborne illness risk

Code Requirements

Immediate correction required. Follow health code section . Implement proper food storage procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 41.7.207
⚠️ CRITICAL M-2-103.11

PIC Performing Duties

Why This Matters

EXTREME RISK: Without active management, ALL five CDC risk factors go unchecked. Studies show restaurants without certified managers have 2.5 times more critical violations. Lack of supervision leads to: temperature abuse (bacteria double every 20 minutes), cross-contamination spreading pathogens, sick employees working with food, improper cooking allowing pathogen survival. This single violation enables conditions for major outbreaks.

Code Requirements

PIC MUST: Be present during ALL operating hours; Hold valid food safety certification; Actively monitor employee health and hygiene; Ensure proper cooking, cooling, and holding temperatures; Verify foods from approved sources; Monitor handwashing compliance; Ensure equipment properly sanitized; Take immediate corrective actions for violations; Demonstrate knowledge to health inspector; Train and supervise all food employees.

Corrective Actions

IMMEDIATE: Designate qualified PIC immediately; If no certified manager available, cease operations; Implement active managerial control system; Create monitoring logs for all CDC risk factors; Retrain management on responsibilities; Post PIC duties checklist

Mass. Code: 105 CMR 590.003(B) | FDA Code: Section 2-103.11
⚠️ CRITICAL M-3-603.11

Consumer Advisories

MANAGER TAN QUACH SHALL PROVIDE A ALLERGIN CERT.

Why This Matters

This violation directly contributes to foodborne illness risk

Code Requirements

Immediate correction required. Follow health code section . Implement proper management & personnel procedures. Train all staff. Document corrective actions taken.

⚠ MAJOR 35-6-501.111/.115

Insects Rodents Animals

EVIDENCE OF A FRUIT FLY PROBLEM PROVIDE EXTERMINATORS REPORT...

Why This Matters

DISEASE VECTORS: Mice produce 50-75 droppings daily containing Salmonella, Hantavirus. Cockroaches carry 33 types of bacteria, 6 parasitic worms. Flies regurgitate and defecate on food, spreading E. coli, Shigella. One mouse can contaminate 10 times more food than it eats. Pest allergens trigger asthma in 26% of inner-city children.

Code Requirements

Facility must be pest-free: No live or dead pests; No droppings or urine; No gnaw marks or rub marks; No nesting materials; Effective pest control program; Monthly professional service recommended; All openings sealed; Remove harborage conditions.

Corrective Actions

Call pest control service immediately; Discard ALL contaminated food; Clean and sanitize all affected areas; Seal all openings larger than 1/4 inch; Install door sweeps; Eliminate standing water; Remove clutter; Increase cleaning frequency

Mass. Code: 105 CMR 590.007(K) | FDA Code: Section 6-501.111, 6-501.115
• MINOR 02-3-602.11-.12/3-302.12

Food Container Labels

LABEL ALL SPRAY BOTTLES..

Why This Matters

Improper labeling can lead to using wrong or expired ingredients

Code Requirements

Immediate correction required. Follow health code section . Implement proper food labeling procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 02.3.602
• MINOR 05-4-302.12

Food Thermometers Provided

PROVIDE A CHEFS THERMOMETER..

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 05.4.302
• MINOR 08-3-305-307.11

Food Protection

COVER ALL FOODS IN WALKIN AND ALL REACHINS..ELEVATE FOODS OFF THE FLOOR...

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 08.3.305
• MINOR 10-3-304.12

Food Utensil Storage

PROPERLY STORE ALL SCOOPS THROUGHOUT...

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper equipment procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 10.3.304
• MINOR 13-2-304/402.11

Clean Cloths Hair Restraint

PROVIDE EMPLOYEE HAIR RESTRAINTS...

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper cleaning & sanitization procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 13.2.304
• MINOR 14-4-202.11

Food Contact Surfaces Design

REPLACE ALL SCORED CUTTING BOARDS DEFECTIVE EQUIPMENT AND PROVIDE A KNIFE RACK.(REMOVE ALL KNIVES STORED UNBETWEEN EQUIPMENT) REPLACE ALL CHIPPED CHINA THROUGHOUT AS NEEDED...REMOVE ALL ICE COOLERS AND REPLACE WITH COMMERCIAL ICE DISPENCORS...

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 14.4.202
• MINOR 15-4-202.16

Non-Food Contact Surfaces

REPAIR OR REPLACE ALL DEFECTIVE DOORGASKETS REPLACE MISSING INTERIOR ICE MACHINE PANEL KNOBS...(REMOVE COMMON SCREWS)..SEAL RUSTY GREASE TRAP RESEAL RUSTY SHELVING AND REPLACE WORN ICE MACHINE FILTERS..

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 15.4.202
• MINOR 17-4-204.112/.115

Equipment Thermometers

REPAIR PRESURE GAUGE AT DISHMACHINE..

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper equipment procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 17.4.204
• MINOR 17-4-302.14

Test Kit Provided

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 17.4.302
• MINOR 19-4-501.18-.110

Wash Rinse Water Clean Proper Temperature.

ADJUST RINSE TEMP. AT HIGH TEMP. DISHMACHINE...WAS 127F SHALL BE 180F

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper temperature control procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 19.4.501
• MINOR 21-3-304.14

Wiping Cloths Clean Sanitize

PROPERLY STORE ALL WIPING CLOTHS IN A SANITIZER SOLUTION..

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper cleaning & sanitization procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 21.3.304
• MINOR 23-4-602.13

Non-Food Contact Surfaces Clean

CLEAN AND SANITIZE ALL COOKING/PREP EQUIPMENT...CLEAN ALL SHELVING THROUGHOUT...CLEAN ALL SINKS REACHINS AND WALKINS....CLEAN EXTERIOR OF ICE MACHINE...CLEAN ALL FREEZERS...

Why This Matters

INDIRECT CONTAMINATION: Dirty surfaces attract pests, harbor bacteria, and contaminate via contact or air movement. Dust from dirty shelves contains allergens affecting 32 million Americans. Grease accumulation creates slip hazards causing 25% of restaurant injuries.

Code Requirements

Non-food contact surfaces must be cleaned at frequency to prevent: Soil accumulation; Pest attraction; Contamination of food/food contact surfaces. Includes: Equipment exteriors; Shelving; Walls and ceilings; Light fixtures; Ventilation systems.

Corrective Actions

Deep clean all non-food contact surfaces; Create cleaning schedule with daily, weekly, monthly tasks; Assign cleaning zones to staff; Use degreaser for grease accumulation; Clean from top to bottom; Maintain cleaning log

Mass. Code: 105 CMR 590.004(G) | FDA Code: Section 4-602.13
• MINOR 29-5-201/02.11

Installed and Maintained

ADJUST LOOSE FAUCET AT PREP/WAREWASHING HANDSINK.

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 29.5.201
• MINOR 32-6-301.11-02.11

Hand Cleaner Drying Tissue Signage

POST EMPLOYEES MUST WASH HANDS SIGNAGE...PROVIDE PAPERTOWELS FOR ALL DISPENCORS...

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper personal hygiene procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 32.6.301
• MINOR 32-6-501.11-.12/6-202.14

Toilet Enclosed Clean

CLEAN INTERIOR OF RESTROOM THROUGHOUT AS NEEDED...

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper cleaning & sanitization procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 32.6.501
• MINOR 33-5-501.13-.17

Adequate Number Frequency Vermin Proof

PROVIDE COVERS FOR ALL TRASH RECEPTACLES...

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 33.5.501
• MINOR 36-6-501.11-.12

Improper Maintenance of Floors

CLEAN ALL FLOOR DRAINS FLOOR UNDER AND BEHIND ALL EQUIPMENT...REPLACE MISSING FLOOR GROUT AS NEEDED AND REPAIR OR REPLACE DEFECTIVE THRESHOLDS AT WALKINS...

Why This Matters

CONTAMINATION RESERVOIR: Damaged floors harbor bacteria in cracks. Standing water breeds Listeria, Pseudomonas. Broken tiles create pest harborage. Floor contamination spreads via shoes, equipment wheels, and dropped items. CDC found floor drains positive for Listeria in 40% of retail delis.

Code Requirements

Floors must be: Smooth and non-porous in food areas; Properly sloped to drains (1/8 to 1/4 inch per foot); Coving at wall junctures sealed; No cracks, holes, or missing tiles; Grout intact and sealed; Cleaned daily or more frequently; Dry except when cleaning.

Corrective Actions

Schedule floor repairs within 30 days; Seal all cracks immediately with approved sealant; Improve drainage to eliminate standing water; Increase cleaning frequency; Replace missing tiles; Re-grout as needed; Remove any carpeting from food areas

Mass. Code: 105 CMR 590.006(A) | FDA Code: Section 6-501.11, 6-501.12
• MINOR 37-6-501.11-.12

Improper Maintenance of Walls/Ceilings

CLEAN CEILING WALLS AND WALL VENTS....CLEAN HOOD LIGHT PANELS AND FAN COVERS IN WALKINS...

Why This Matters

OVERHEAD CONTAMINATION: Peeling paint and debris fall into food. Condensation on ceilings drips bacteria onto prep surfaces. Studies found ceiling tiles harbor Bacillus cereus spores. Restaurant ceiling collapse contaminated food service for 200 guests.

Code Requirements

Walls/ceilings must be: Smooth and washable in food areas; Light-colored for easy soil detection; Free of holes, cracks, peeling paint; Sealed at all joints and attachments; Clean and free of grease, dust, cobwebs; Non-absorbent in areas subject to moisture.

Corrective Actions

Repair all holes within 14 days; Repaint with washable paint; Replace damaged ceiling tiles; Seal all penetrations; Clean walls and ceilings monthly; Fix any leaks immediately; Install FRP panels in splash zones

Mass. Code: 105 CMR 590.006(B) | FDA Code: Section 6-501.11, 6-501.12
• MINOR 42-6-501.113/.114

Premises Maintained

REPLACE ALL WORN BROOMS AND MOPS PROPERLY STORE ON A MAINTENANCE RACK...REPLACE ALL MILKCRATES WITH PROPER SHELVING..

Why This Matters

This violation affects overall sanitation and food safety

Code Requirements

Immediate correction required. Follow health code section . Implement proper food safety procedures. Train all staff. Document corrective actions taken.

FDA Code: Section 42.6.501
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Data sourced directly from Boston Inspectional Services Department